Data protection and privacy policy

IĮ Optuma ensures that personal data is processed in a lawful, fair, and transparent manner, collected only for the purposes set out and clearly defined in this policy, and not further processed in a way incompatible with those purposes.

IĮ Optuma ensures the security of personal data by applying organizational and technical measures, including protection against unauthorized or unlawful processing of data and against unintentional loss, destruction, or damage.

IĮ Optuma complies with the requirements of Lithuanian and EU legal acts regulating the protection of personal data:

- 2016 April 27 Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation, BDAR);

- Law on the Legal Protection of Personal Data of the Republic of Lithuania;

- Law on Electronic Communications of the Republic of Lithuania.

This Policy sets out:

What personal data we collect and process about you and how much it relates to our relationship with you as a customer;

Where do we get the data from;

How we handle that data;

How we store data;

To whom do we transmit/disclose that data;

How we handle your data protection rights;

How we comply with data protection rules.

1. Definitions

Data controller - service providers who provide services (perform works) and process your data on behalf of IĮ Optuma as a data controller. Data controllers have the right to process personal data only in accordance with our instructions and only to the extent necessary for the proper performance of the obligations set out in the contract. The data subject is a customer - a natural person who has purchased or ordered goods from the electronic store “BaldaiBiurui.lt”. Personal data - any information relating to a natural person - a data subject whose identity is known or can be established directly or indirectly by means of data such as a personal code, one or more personal, physical, physiological, psychological, economic, cultural, or social data. signs. Processing of personal data means any operation carried out on personal data: collection, recording, storage, storage, classification, grouping, aggregation, modification (addition or correction), provision, publication, use, logical and/or arithmetic operations, retrieval, dissemination, destruction or other action or set of actions. Cookies are short textual information that websites transmit to users' computers or other devices. Depending on the browser, this information is stored either in small individual files or in a common file of cookies stored by different websites. Cookies are used by most advanced websites in Lithuania and abroad. Cookies can only be transferred if this option is available in your device settings. Direct marketing is the activity of offering goods or services to individuals, offering occasional discounts, and/or asking for their opinion on goods or services offered by post, telephone, or other means. Consent is a voluntary action of the Data Subject by which he or she consents to the processing of personal data. The supervisory authority is the State Personal Data Protection Inspectorate.

2. General provisions

2.2. The policy sets out the main provisions for the collection, storage, and processing of personal data.

2.3. The Data Subject shall be deemed to have read and read this Privacy Policy when agreeing to the processing of his / her Personal Data.

2.3. This Privacy Policy is available at any time on the BaldaiBiurui.lt electronic website.

3. Procedures for the collection, storage, and use of personal data

3.1. We process your personal data so that we can administer your purchase process in the BaldaiBiurui.lt e-shop. To register on the BaldaiBiurui.lt page and create an account, you must provide your name and e-mail address. To buy in the BaldaiBiurui.lt e-shop, you must provide the following information: Name; Surname; El. mail address; Address Mobile phone number.

3.2. Without providing the necessary personal information, you will not be able to complete the purchase process and we will not be able to sell your goods or provide services to you.

3.3. IĮ Optuma stores your personal data specified in clause

3.1 for no longer than required by the purposes of data processing or provided by legal acts, if they provide for longer data storage. Personal data is usually stored for as long as the contractual relationship may give rise to reasonable claims or to the extent necessary to implement and protect the legitimate interests of IĮ Optuma.

3.4. Unnecessary personal data shall be destroyed in such a way that the information in these documents cannot be retrieved and their content cannot be identified: personal data stored in electronic form shall be destroyed by erasure without the possibility of retrieval; paper documents containing personal data are shredded and the remains safely destroyed,

3.5. The data subject is informed that data controllers, such as courier companies, may be used for this purpose.

3.4. Marketing: We will contact you from time to time to provide information about furniture offers and additional products via e-mail. means of communication. You will also be able to indicate if you wish to receive such notifications when ordering furniture. In addition, every time you receive an e-mail from BaldaiBiurui.lt, you will have the opportunity to indicate that you no longer want to receive our direct marketing offers.

3.5. We will only process your personal data on a legal basis. The legal basis will depend on the reasons why we collect your personal data and for whom we use it.

3.6. Only persons 16 years of age or older may give consent. Younger children need the consent of the child's parents or legal guardians.

3.7. In determining the appropriate retention period, we take into account the amount, nature, and confidentiality of personal data, the purposes for which we process your personal data, and whether we can achieve these purposes by other means. In addition, we must take into account the periods during which we may need to retain personal data in order to fulfill our legal obligations (e.g., accounting documents, leasing agreements, etc.).

3.8. In most cases, we will have to process your personal data in order to conclude a furniture purchase and sale agreement with you. We use the information you provide to us to ensure a smooth purchase process and fulfill the order;

3.9. The information you provide helps us to communicate smoothly with you and provide answers to your questions;

3.10. At the time of ordering, the Buyer's data may be used for marketing purposes. The buyer may express his / her consent / disagreement with the use of his / her personal data for direct marketing purposes. He can do this by ticking (I agree that his personal data would be used for direct marketing purposes) or by unchecking (disagreeing). With the consent of the Buyer, the Data Controller sends a newsletter to the e-mail address specified by the Customer. by mail.

3.11. The Data Controller also allows you to unsubscribe from the newsletter (by selecting "unsubscribe" at the end of the newsletter).

3.12. Based on your data, we will contact you if you have forgotten your purchases or if we have found problems with the completed orders.

3.13. We use the data provided for administrative or legal purposes: We use your data for statistical and market analysis, customer surveys, service and development, or to resolve disputes or claims.

3.14. We strive not to store outdated or unnecessary information and to ensure that personal data and other customer information is kept up to date and correct.

4. Exercise of the data subject's rights

4.1. The Data Subject grants the Data Controller the right to collect, manage, process and store personal data relating to him to the extent and for the purposes set out in this Privacy Policy.

4.2. Consent to collect, process, store personal data related to him / her may be revoked by the Data Subject at any time, and personal data processed for direct marketing purposes may be revoked without any additional justification by contacting the Data Controller in writing in one of the following ways: 1) by mail to Skalvių str. 11, LT72194, Tauragė, or; 2) e-mail address: info@baldaibiurui.lt from the same e-mail the postal address specified in the contract. Upon receipt of such a request by the Data Subject, the Data Controller shall immediately suspend the processing of personal data and destroy the personal data related to him. The controller has the right not to delete personal data if he has a legitimate reason to protect them, in particular when it is necessary to ensure state security and defense, public order, crime prevention, investigation, detection or prosecution, important economic or financial interests, rights and freedoms of others. protection.

4.3. When contacting the Data Controller regarding the delivery information of the goods / consignment, the Data Subject must provide his / her name, surname and e-mail address for identification.

4.4. A data subject who has duly identified himself / herself, provided the Data Controller with an identity document or a notarized copy thereof, which will be used only for identification and will not be stored, has the right to access his / her personal data by submitting a written request to the Data Controller in one of the following ways: address matched with

4.5. If another person wishes to have access to the personal data of the Data Subject, he / she must submit a notarized power of attorney, and the data shall be provided to the lawyer only upon submission of the representation agreement and indication of the purpose of use.

4.6. Upon receipt of the Data Subject's request for access to the processed personal data, the Data Controller shall submit a response within 30 (thirty) calendar days from the date of receipt of the request. The answer shall indicate whether personal data is processed with the Data Subject and, if so, what and to whom it was provided during the last 1 (one) calendar year. The answer is provided free of charge.

4.7. If the Data Subject, having become acquainted with his / her personal data, determines that personal data have been collected or obtained from illegal sources, or that personal data are processed for purposes other than those for which consent was given, the Data Subject has the right to contact the Data Controller by e-mail. processing operations and / or delete personal data relating to him. The Data Controller shall verify the Data Subject's request and, if it is established that the request is justified, without delay, but not later than within 5 days. d., satisfies the request of the Data Subject and informs in writing about the actions taken.

4.8. In cases when the Data Subject, having read his / her personal data, finds that it is inaccurate or incomplete, he / she has duly identified himself / herself and requests in writing to correct and / or supplement the personal data related to him / her. If the controller finds that the request is justified, it shall correct or supplement the processed personal data without delay, but not later than within 5 days. d., and inform in writing about the actions taken.

4.9. The data subject has the right to request that the controller "forgets" him / her, namely to delete all data relating to him / her, if the data are not needed for the purpose for which they were collected and processed or if the data subject withdraws consent or is processed in breach of legal requirements. . The controller shall comply with such a request without undue delay, but no later than within 5 days. d. and inform the Data Subject of the action taken.

4.10. The data subject has the right to apply to the Supervisory Authority if he or she considers that his or her legitimate interests have been harmed by the processing of his or her personal data.

6. Use of cookies

6.1. In order to improve your experience when visiting the electronic BaldaiBiurui.lt website, we use cookies - small pieces of textual information that are automatically created while browsing the website and stored on your computer or other terminal device. The information collected by cookies allows us to ensure your ability to browse more conveniently, provide you with attractive offers and learn more about the behavior of our website users, analyze trends and improve both the website and your service.

6.2. You can choose whether you want to accept cookies. If you do not agree to the storage of cookies on your computer or other terminal device, you can change the settings of your Internet browser and disable all cookies or enable / disable them one by one. However, please note that in some cases, this may slow down your web browsing, restrict the functionality of certain websites, or block access to the website. More information about cookies and how to block them can be found at http://www.allaboutcookies.org

6.3. Personal customer data is not stored with the help of cookies.

7. Final provisions

7.1. The controller and the purchaser, being the subject of personal data, base their cooperation on the principles of fairness and lawfulness.

7.2. All notifications related to the processing of personal data are submitted to the Data Controller by e-mail info@baldaibiurui.lt. Upon receipt of the Buyer's request, the Data Controller shall provide the response by the e-mail specified by the Buyer.

7.3. If you are concerned about actions/omissions of IĮ Optuma that may not comply with the requirements of this privacy statement or legal acts, you can contact us in any way convenient for you: e-mail. by e-mail info@baldaibiurui.lt or by phone +370 64609666.

For all questions related to the processing of personal data, please contact us by e-mail. E-mail address info@baldaibiurui.lt or phone +370 64609666. Please be informed that in order to properly identify the persons applying, we may request additional information from you.